August 7, 2015
Here at Essential Training Group, we always pride ourselves on our quality and ability to provide the best service possible to all of our clients. We are proud to announce we have achieved our ISO 9001 certification which demonstrates this commitment to quality.
ISO 9001 is a world renowned stamp of approval when it comes to quality. Covering areas such as services, management, people, facilities, equipment, products and training, it is a four-stage certification process which rigorously tests organisations in order to award them with the certificate for quality management.
The ISO 9001 requires organisations to meet quality standards for both its own requirements and those of its customers and regulators. By being certified it shows that Essential Healthcare Solutions has met all the standards of the ISO 9001 quality management system, and shows our continued commitment to providing high quality services.
The accreditation focuses on some key areas in order to improve business performance, and ultimately create a better experience for customers. Open discussions and involvement of people is a key ISO 9001 procedure, so that everyone understands their role and contribution. The strong customer focus ensures that organisations never take their eye off the ball when it comes to products and services, and continual improvement is stressed throughout to make sure complacency does not creep in.
We would like to say a big thank you to all of our staff who have worked hard to help us achieve the ISO 9001 standard, and we look forward to offering our customers the same high level of service they have always come to expect.